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Home > Consultation and Training > Trieschman Center for Consultation & Training > Proceedings of the Tools That Work Conference, November 12-14, 2003

 
 

Proceedings of the Tools That Work Conference,
November 12-14, 2003

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Wednesday, November 12, 2003

General Session
Child Welfare and the Fine Art of Dime Dancing

Workshop Session A
10:30 A.M. - 12:00 P.M.
A1 Social Workers Evaluate SACWIS: A Study of Improved Social Worker Performance and Services to Clients

A2 Using Outcome Data to inform Program Improvement Planning

A3 Stratgies for Retention, Involvement and Satisfaction of the Child Welfare Workforce

A4 Neighborhood Places: Using Successful Measures of Collaboration

A5 Online Practice Guide for Child Welfare Staff

A7 Qualitative and Quantitative Data to inform Kinship Policy Development

A8 Ulitizing Internet-Based Systems for Performance Based Contracting

A9 Inter-Agency Research Consortia: a Tool for Proactive Involvement and Advocacy in Outside Evaluation
Workshop Session B
1:30 P.M.- 3:00 P.M.
B1 Structured Decision Making & SafeMeasures: Innovative Tools that Improve Outcomes for Children and Families

B2 Document Management Best Practices and Technology Solutions

B3 How Are Children Faring 18-Months After Entering Child Welfare Services: Findings from the National Survey of Child and Adolescent Well-Being

B4 Adoptive Family Preservation: Creating a Service Delivery System That Works

B5 Using Data Maps to Improve Decision-Making

B6 Implementing Best Practice Standards into Permanency Planning

B7 The 10,000 Kids Project: Benchmarking Service, Outcome, and Cost in Foster Care

B8 Building effectiveness in collaborative Individualized Service/Support Planning (ISP)

B9 Strategies for Strengthening a Child Welfare Agency Through Continuous Quality Improvement
Workshop Session C
3:30 P.M.- 5:00 P.M.
C1 Structured Decision Making & SafeMeasures: Innovative Tools that Improve Outcomes for Children and Families

C3 Best Practices Outcomes in Behavior Management: A Multi-site Evaluation

C4 Using Public Agency, University and Community Partnerships to Create a Toolbox to "Fix" Child Welfare

C5 Technology Applications: The Good, the Bad, and the Ugly

C6 Using the Child and Family Services Reviews to Improve Outcomes for Children and Families - Beyond the Basic Data

C7 Solution-Based Casework: An Innovative and Effective Model for Child Protection Caseworkers

C8 Moving Toward Excellence: Integrating Performance and Outcome Measurements

C9 Research on Multiple Placements
Poster Sessions

Thursday, November 13, 2003

General Session
Integrating IT, Research and Performance Measurement: The DEMOS Project

Workshop Session D
10:30 A.M. - 12:00 P.M.
D1 Midwest Evaluation of the Adult Functioning of Former Foster Youth in Three States: Wave 1 Findings

D2 Organizational Excellence: Different Paths, Same Destination

D3 NICWAnet - Empowering Native American Communities through the Internet

D4 Public/Private Partnership Tools and Evaluation Methods

D5 The Art of Managing Change: Effective Information Management Principles for Meeting Programmatic and Regulatory Challenges in the New Behavioral Healthcare Landscape

D6 The 3-5-7 Model: Best Practice in Preparing Children for Permanency

D7 The Factors Involved in Reentry into Foster Care

D8 Developing Effective Human Capital and SACWIS Systems
Workshop Session E
1:30 P.M. - 3:00 P.M.
E1 Targeted Team Training for Achieving Outcomes

E2 Measuring Workload in Child Protection Services: The Development of a Workload Measurement Tool

E3 Using an Internet Web Site to Expand Child Welfare Resources for Staff and Clients: Description and Assessment of a Web Portal

E4 Engaging the Often "Silent Majority "- Youth and Private Sector -in Seamless and Measurable Delivery of Youth Services.

E5 A Practical Approach to Performance Measurement and Quality Improvement

E6 Network Integration with New York State OCFS

E7 Managed Care in Michigan's Child Welfare System: Examining the Effects on Service Delivery and Child Outcomes
Workshop Session F
3:30 P.M. - 5:00 P.M.
F1 Targeted Team Training for Achieving Outcomes

F2 The National Data Analysis System: Digging for Data

F3 Management Information Systems for Strategic Advantage

F4 Why Has Technology Failed To Produce A Holistic Integration Of Social Services

F5 Incorporating Outcomes from the Child and Family Service Reviews into Practice

F6 Evaluation of the Privatization of Child Welfare in Florida: The Community-Based Care Initiative

F7 An Interactive Web-based Data Collection Instrument for Determining Child Protective Investigative Services Workload Standards

F8 Assessing the Adequacy of the Foster Placement: A Multidimensional and Multi-Reporter Approach

Friday, November 14, 2003

Workshop Session G
8:30 A.M. - 10:00 A.M.
G1 Measuring and Monitoring Fidelity

G2 Reality Programming: Information Systems for Child Welfare Workers

G3 Seeing the Forest AND the Trees: Comprehensive Family Services and Customer Satisfaction Outcomes

G5 Evaluating the Effectiveness of the Dependency Court Intervention Program for Family Violence

G6 Performance Improvement Plan = Best Practice?

G7 Outcomes Evaluation in Services for Children and Families: A Model Project.a
Closing Brunch
Database Systems of Care and Evidence Based Practice: Where Are We and Where Do We Need To Be?


Wednesday, November 12, 2003

General Session

Child Welfare and the Fine Art of Dime Dancing
Public child welfare services are primed for a tidal wave of change. We must transform, not restructure. "Tinkering" with the status quo will not prevent child deaths, lost children, in foster care, or a system not meeting the needs of children. This work cannot be done in an environment of "We do good work because we do good work." Effective, long term, systemic change can only happen if we can become outcomes data driven. Only by engaging the non-esoteric dynamics of applied research can we effect the desired transformation. Facing who we are and what we do from a data driven decision-making paradigm is painful and difficult. Researchers must develop a new agenda. That agenda includes much more than "running numbers." It must embrace the researcher as an integral part of the treatment team. Our children and families deserve no less.
Presenter: Viola Miller, Secretary of the Kentucky Cabinet for Families and Children, Frankfort, KY
 Presenter Bio

Workshop Session A
10:30 A.M. - 12:00 P.M.

A1 Social Workers Evaluate SACWIS: A Study of Improved Social Worker Performance and Services to Clients
This workshop reviews the findings of a study that asked social workers in Minnesota if the SACWIS goals of improved social work performance and improve services to clients were met. The lessons learned can help administrators develop and enhance IT systems for social workers. (This study is not sponsored by the Minnesota SACWIS project.)
Presenter: Stephen Zorn, IT Supervisor, Hennepin County Children Family and Adult Services, Minneapolis, MN
Intended Audience: -SACWIS leadership, project managers for information systems, administrators of social service organizations; social service supervisors
Track: Information Technology


A2 Using Outcome Data to inform Program Improvement Planning
This presentation focuses on strategies that enable child welfare managers and supervisors to be successful in developing and achieving their program improvement goals. Effective reporting systems that are easy to use, relevant to individual managers, lean, and flexible will be demonstrated. Approaches are discussed for helping managers understand outcomes, targeting improvement efforts, developing action plans, and establishing a results-oriented work culture
Presenters: Terry Moore, Research Associate, School of Social Welfare - University of Kansas, Lawrence, KS
Intended Audience: Child welfare managers
Track: Performance Measurement

 Presenter Contact Information     Presenter Bio     Presentation Abstract     Presentation Slides     Presentation Handouts

Web links:
Web-based training: Results Oriented Management in Child Welfare
 www.rom.ku.edu

Office of Child Welfare and Children's Mental Health (OCC) - check on the following projects:
 www.socwel.ku.edu/occ
  • Building Analytical Capacity project (KU and Oklahoma) - also check out management reports screen shots.
  • Results Oriented Management in Child Welfare training project
  • Information on web-based report systems
A3 Stratgies for Retention, Involvement and Satisfaction of the Child Welfare Workforce
This paper reports on a longitudinal study of over 2000 child welfare workers that follow them from the day they arrive in the agency through 16 months on the job and becoming certifies as a CPS specialist. During this time period, caseworkers are required to participate in extensive training. The presentation provides an overview of the retention and turnover empirical literature and how the current study is related to that data. Strategies based on the empirical literature will then be presented that are intended to improve retention with the hope of improving overall practice with families and children to enhance safety.
Presenter: Maria Scannapieco, Professor, University of Texas at Arlington School of Social Work, Arlington, TX
Intended Audience: Supervisors and Administrators/Researchers
Track: Research

 Presenter Contact Information

Web link:
 www.uta.edu/ssw/ccw

A4 Neighborhood Places: Using Successful Measures of Collaboration
Neighborhood Places in Louisville, KY: outstation child protective services throughout the county, cross train 450 health, education and human service staff in common family centered practice, routinely measure the team collaboration process and use policy level partnership and agency and family level team meetings to successfully integrate services. This workshop educates the attendees in two ways: 1) the presenters will first illustrate the Neighborhood Place System Service Integration in Louisville Metro, Kentucky, which is a successfully measured collaborative effort; and. 2) several unique child welfare related assessment tools will be displayed and reviewed for potential replication purposes.
Presenters: Larry Michalczyk, Senior Policy Advisor and Liz Dumbaugh, Director, University Training Consortium, Kent School of Social Work, University of Louisville, Louisville, KY
Intended Audience: Public sector child welfare staff and community partners interested in improving agency responsiveness to the community.
Track: Systems Integration

 Presenter Contact Information

Additional Material:
 Guidelines for CFS/Integrated Service Meetings
 Neighborhood Place Community Council Survey
 Neighborhood Place Self-Assessment
 Neighborhood Place Service Survey
 Neighborhood Place Team Collaboration Survey
 Questionnaire for Neighborhood Places Integrated Services Meetings

Web links:
Neighborhood Place
 www.neighborhoodpl.org

Neighborhood Place Outcomes Report (scroll to bottom of page for data link)
 http://www.loukymetro.org/Department/HumanServices/familyservices.asp

Rockefeller Foundation Service Integration Report on Neighborhood Place
  http://www.rockinst.org/publications/federalism/Kentucky5.pdf

Center for the Study of Social Policy Online Video about Neighborhood Place and other Collaborative Efforts in Kentucky
 http://www.cssp.org/center/videos.html

A5 Online Practice Guide for Child Welfare Staff
Access to accurate information at the fingertips of child welfare staff and the innate limitless functionality of the web environment offer solutions for many problematic areas of practice. In March 2002, an Online Practice Guide was developed for child welfare practitioners in Alameda County, California. The website houses child welfare policies and procedures and incorporates a variety of resources, with a view to improving practice by providing consistent, up-to-date information in an attractive, 21st Century format that encourages usage. The site's designers and developers describe the project's planning, staffing, costs, and logistics; site maintenance; development; and content monitoring to maintain accuracy. A live demonstration of the site is provided.
Presenters: Pauline Keogh, Management Analyst; and Jim Damian, Information Systems Analyst, Alameda County Social Services Agency, Oakland, CA
Intended Audience: Managers interested in efficient, low-cost system improvement, child welfare practice improvement, and innovative practices; web technology experts in the field; policies and procedures managers; child welfare administrators
Track: Information Technology

 Presenter Contact Information

[NOTE. This workshop was cancelled; the presenters, however, supplied contact information and will provide a temporary passcode to anyone interested in viewing their website.]

A7 Qualitative and Quantitative Data to inform Kinship Policy Development
The workshop highlights the results of an extensive qualitative study of frontline kinship care practices in 13 communities and the analysis of quantitative data on children in kinship care from the National Survey of America's Families (NSAF) and the National Survey of Child and Adolescent Well-Being (NSCAW). Topics discussed include demographics of kinship care, identifying and recruiting kin to act as foster parents, licensing and payment, case work practices, the relationship of children in kinship care with their caregivers, service delivery and receipt, caregiver supports, permanency planning, and child and kin caregiver well-being.
Presenters: Rob Geen, Senior Research Associate, and Jennifer Ehrle, Research Associate Urban Institute, Washington, DC
Intended Audience: Child welfare workers, administrators, researchers, and policy experts
Track: Research


A8 Ulitizing Internet-Based Systems for Performance Based Contracting
This session discusses the advantages of using an Internet-Based system with performance based contracting. The presenter discusses a set of systems created for the Illinois Department of Children and Family Services, which connects public and private agencies, providing them with access to intake reconciliation and case tranfer information. These systems also provide for a real-time picture of how and agencies contract is performing in specific areas, allowing manager's access to up to the minute data regarding their programs. Information ispresented on how Internet Based data management systems can be utilized to measure performance both internally and/or externally. The presenter also discusses how such systems can be customized for specific programs or agencies.
Presenter: Mari Reid Walbridge, Executive Director, Chicagoland Children's Service Network, Chicago, IL
Intended Audience: Target Audience Public and Private Agency Supervisors, Managers, QA and MIS staff
Track: Systems Integration


A9 Inter-Agency Research Consortia: a Tool for Proactive Involvement and Advocacy in Outside Evaluation
This workshop discusses the criticality of agencies taking proactive roles in the development of outcomes and process evaluations by outside funders (city, state, etc.). The value of agency research consortia for advocacy is discussed. The elements necessary for successful collaboration are reviewed along with specific examples from a NYC consortium.
Presenter: Elizabeth Schnur, Vice President, Quality and Community Programs, Jewish Child Care Association, New York, NY
Intended Audience: Agency executive and QI staff
Track: Performance Measurement


Workshop Session B
1:30 P.M.- 3:00 P.M.

B1 Structured Decision Making & SafeMeasures: Innovative Tools that Improve Outcomes for Children and Families
Attendees experience an overview of Structured Decision Making; research and outcome evaluation data; a demonstration of SafeMeasures, a quality assurance reporting service that puts information within reach of administrators and supervisors; and, a discussion on SDM and SafeMeasures as resources in the Child and Family Service Review process.
Presenters: Janice Ereth, Director, and Raelene Freitag, Senior Researcher Children's Research Center, Madison, WI
Intended Audience: Child welfare administrators, program managers, and policy makers.
Track: Performance Measurement

NOTE. This workshop continued in Session C1.
 Presenter Contact Information

Web links:
 www.nccd-crc.org

 http://demo.safemeasures.org
  http://www.nccd-crc.org/crc/crc_sdm_book.pdf
  http://www.nccd-crc.org/crc/racerisk.pdf
  http://www.nccd-crc.org/crc/nccan.pdf
  http://www.nccd-crc.org/crc/mievalfull.pdf
  http://www.nccd-crc.org/crc/mi-fc_eval.pdf

B2 Document Management Best Practices and Technology Solutions
There is an essential need for easy, efficient document management systems in child welfare agencies which takes into account legal mandates, portability and client confidentiality. This workshop discusses how emerging hardware and software tools combined with best practices can streamline every agency's biggest headache: paperwork.
Presenters: Daniel Pollack, President, i-net Publishing Solutions LLC, New York, NY and James R. Marsh, CEO, i-net Publishing Solutions LLC, White Plains, NY
Intended Audience: Child welfare professionals, agency administrators, end users and technology purchasers
Track: Information Technology


B3 How Are Children Faring 18-Months After Entering Child Welfare Services: Findings from the National Survey of Child and Adolescent Well-Being
The National Survey of Child and Adolescent Well-Being has now reinterviewed about 5,000 children,parents, and out-of-home caregivers to understand their experience with child welfare services and to assess the well-being of the children who have received CWS. This workshop consists of several sections including discussion of the services received, the outcomes of well-being (social, behavioral, and academic), safety (injuries, reabuse, exposure to violence), and permanency. The relationship between services received and well-being, safety, and permanency are also be presented. Child and caregiver reactions to services received are also detailed.
Presenter: Richard Barth, Professor, School of Social Work, UNC, Chapel Hill, NC
Intended Audience: Researchers, advocated, policy makers
Track: Research


B4 Adoptive Family Preservation: Creating a Service Delivery System That Works
This workshop focuses on a) "lessons learned" in developing an effective statewide post-legal adoption services delivery network involving a public-private partnership, b) the design and utility of a multi-component, outcomes-oriented evaluation, and c) the use of administrative and evaluation data for continuous quality improvement.
Presenters: Anne Atkinson, President, PolicyWorks, Ltd., Jackie Burgeson, Program Director, and Diane C. Hayes, Director, Division of Community Based Services, United Methodist Family Services of Virginia, Richmond, VA
Intended Audience: Child welfare professionals, including public and private adoption administrators and researchers/evaluators
Track: Systems Integration

 Presenter Contact Information     Presentation Full Text

B5 Using Data Maps to Improve Decision-Making
This workshop gives child welfare managers and dirctors an idea of how to use geographic information system maps for decision-making. It covers why maps are helpful, what you need to create them, as well as some guidelines and what some real-life applications are.
Presenter: Julie Ohm, Database Administrator, National Data Analysis System, CWLA, Washington DC 20001
Intended Audience: Researchers, program staff, administraors or technical
Track: Information Technology


B6 Implementing Best Practice Standards into Permanency Planning
Special needs adoption practice within the state of PA has been translated into standardized benchmarks, resulting in a theoretical model responsive to concurrent planning and the PA Child & Family Services Review. This presentation provides an overview of the model, and its correlation to permanency and best practice.
Presenters: Sue Cohick, Training Consultant, Mike Kovacevic, Research Consultant, and James Biesecker, Program Development Consultant Family Design Resources, Inc., Harrisburg PA
Intended Audience: Child welfare and permanency practitioners, administrators, policy makers
Track: Performance Measurement

 Presenter Contact Information     Presentation Abstract     Presentation Slides

Web link:
 www.diakon-swan.org

B7 The 10,000 Kids Project: Benchmarking Service, Outcome, and Cost in Foster Care
A national collaboration of child welfare agencies was formed to develop practical methods of collecting comparable service, outcome, and cost data on children in foster care. Methods used for data collection and analysis are described, initial results presented, and implications for best practices and policy in foster care discussed.
Presenters: Sheila Brommel, Director of Quality Outcomes, PATH, Inc., St.Paul, MN; Lynn M. Castrianno, Research Associate, Girls and Boys Town, Boys Town, NE; and Peter Pecora, Manager of Research Services, Casey Family Programs, Seattle, WA
Intended Audience: Child welfare researchers, senior management, CEOs
Track: Research

 Presenter Contact Information     Presentation Full Text

B8 Building effectiveness in collaborative Individualized Service/Support Planning (ISP)
Collaborative, family-provider Individualized Service/Support Planning (ISP) teams have become an increasingly popular mechanism for delivering services for children and families with complex needs and multi-agency involvement. Despite emerging evidence of the effectiveness of the approach, little agreement exists regarding the specific elements of a practice model. This session reports on a research-derived model for effective practice; provides examples of specific techniques for increasing the extent to which planning will be individualized, collaborative, and strengths-based; and introduces a series of technical assistance tools to support quality improvement.
Presenters: Janet Walker, Associate Director, and Nancy Koroloff, Director Research and Training Center on Family Support and Children's Mental Health, Portland, OR
Intended Audience: People who participate on collaborative family-provider teams for individualized service/support planning. (Teams falling into this category include wraparound teams, personal futures planning teams, IEP teams, and many family decision making teams/family unity teams and transition planning teams.) Also people who supervise or manage such teams.
Track: Systems Integration


B9 Strategies for Strengthening a Child Welfare Agency Through Continuous Quality Improvement
A large, private, child welfare agency has infused continuous quality improvement strategies into many areas, including outcome effectiveness, quality assurance, strategic planning, leadership and management of agency operations, board operations, and funder relationships. This workshop is of interest to agency administrators, program directors and other child welfare agency staff.
Presenter: Miriam Kluger, Sr. V.P., Continuous Quality Improvement, Research & Planning Services, The Village for Families & Children, Inc., Hartford, CT
Intended Audience: This workshop will be of interest to agency administrators, program directors and other child welfare agency staff, as well as those wishing to integrate continuous quality improvement into their organization.
Track: Performance Measurement

 Presenter Contact Information     Presentation Abstract     Presentation Handouts

Workshop Session C
3:30 P.M.- 5:00 P.M.

C1 Structured Decision Making & SafeMeasures: Innovative Tools that Improve Outcomes for Children and Families
This workshop began as Session B1.

C3 Best Practices Outcomes in Behavior Management: A Multi-site Evaluation
This session highlights the Coordinating Center for Best Practices in Behavior Management; a three-year grant awarded to CWLA in collaboration with the Federation of Families for Children's Mental Health. The project is being funded by the Substance Abuse and Mental Health Services Administration's (SAMHSA) Center for Mental Health Services (CMHS). The Coordinating Center has worked closely with five demonstration sites for two years to develop and demonstrate the effectiveness of best practice training models on the appropriate use of restraint and seclusion, with an emphasis on prevention and de-escalation, in non-medical child and youth serving agencies. Coordinating Center representatives provide their perspectives on the implementation and evaluation findings, as well as discuss lessons learned from years one and two of the project. The audience is given the opportunity to participate in an open dialog with all presenters and has the opportunity to address their most pertinent questions.
Presenters: Lloyd Bullard, Project Director, Darren Fulmore, Evaluation Coordinator and Katie Johnson, Research Assistant, Coordinating Center for Best Practices in Behavior Management Practices, Child Welfare League of America, Washington, DC
Intended Audience: Laypersons, agency and state program directors, agency management and childcare providers.
Track: Research

 Presenter Contact Information     Presentation Slides

Additional Material:
 National Evaluation Report Card

Web link:
 http://www.cwla.org/programs/behavior/

C4 Using Public Agency, University and Community Partnerships to Create a Toolbox to "Fix" Child Welfare
The Southern Regional Quality Improvement Center for Child Protection is researching models of child welfare supervision that improve frontline practice, through the development of learning laboratories based in agency/university/community partnerships. This workshop outlines the key tools being sharpened that have potential to impact countless other issues facing the field.
Presenters: Crystal Collins-Camargo, Clinical Assistant Professor, and Chris Groeber, Director, Training Resource Center, University of Kentucky College of Social Work, Lexington, KY
Intended Audience: Administrators, practitioners, and educators
Track: Systems Integration

 Presenter Contact Information     Presentation Abstract

Web link:
 http://www.uky.edu/SocialWork/trc/indexqic/html

C5 Technology Applications: The Good, the Bad, and the Ugly
This workshop discusses the "promised land" of technology applications --- "the good". We survey common technology applications in use at CWLA member organizations, both commercial software systems as well as internal IT initiatives. Examples of internal IT initiatives might include migrating to a new email system, deploying a Virtual Private Network, obtaining an information technology security audit to ensure HIPAA compliance or developing new web-based outreach and community building tools. We address why good projects go bad and how. The "ugly" areas are the often intractable problems surrounding technology applications - for example, their seemingly prohibitive price and the difficulty in effecting organizational change required by new business processes. Because many technology applications run into trouble for organizational rather than technical reasons, We also focus on the areas that intersect the systems part of the project with the people part of the project.
Presenter: Lisa Rau, President, Confluence, Vienna, VA
Intended Audience: Individuals with responsibility for IT initiatives in their organizations
Track: Information Technology

 Presenter Contact Information     Presentation Slides

Web link:
 www.confluencecorp.com

C6 Using the Child and Family Services Reviews to Improve Outcomes for Children and Families - Beyond the Basic Data
The Child and Family Services Reviews have brought increased attention outcome data. States must have or develop the capacity to look beyond the basic numbers. This workshop focuses on: (1) geographic, regional, or provider analyses, (2) demographic and other sub-group analyses and (3) longitudinal or cohort analyses.
Presenters: Tom Hay, Project Manager and Don Perry, Project Director, National Resource Center for Information Technology, CWLA, Washington, DC
Intended Audience: Child welfare administrators, managers and researchers
Track: Performance Measurement


C7 Solution-Based Casework: An Innovative and Effective Model for Child Protection Caseworkers
Family Solutions is an innovative practice model for child welfare based family development, solution-focused intervention, and relapse prevention. Three separate research studies have been conducted to evaluate the effectiveness of this model. Findings confirm that Family Solutions is an effective approach for promoting engagement of clients and community partners, as well as achieving key case goals and objectives related to child safety, permanency and well-being.
Presenters: Mavin Martin, Associate Research Professor, and Becky Antle, Assistant Research Professor University of Louisville Kent School of Social Work, Louisville, K,Y and Vivian Hurt, Training Administrator, Kentucky Cabinet for Families and Children, Frankfort, KY
Intended Audience: The intended audience includes administrators, trainers and practitioners in child welfare, as well as researchers from universities, state or private agencies.
Track: Research


C8 Moving Toward Excellence: Integrating Performance and Outcome Measurements
This workshop provides staff and managers involved with QA systems the conceptual framework and analytic tools needed to develop a data-driven organizational quality and performance system using clear graphic slides and handouts.
Presenters: Jill Pfitzenmayer, Senior Vice President, Organizational Quality and Performance, Child & Family Services, Newport, RI and David Robinson, Director for the Center for Evaluation and Research with Children and Adolescents, Massachusetts Society for the Prevention of Cruelty to Children, Boston, MA
Intended Audience: Middle managers, program directors, quality assurance managers and supervisors
Track: Performance Measurement

 Presenter Contact Information     Presenter Bios     Presentation Abstract     Presentation Slides

Web link:
 www.mspcc.org

C9 Research on Multiple Placements
This workshop summarizes data regarding multiple placements in Washington State, discusses issues raised by this data, and then presents recommendations of a Children's Administration workgroup (Washington State) detailing strategies intended to reduce multiple placements.In the course of the presentation, the association among length of stay in out of home care, kinship care, the mental health problems of foster children, histories of chronic maltreatment prior to out of home placement, re-entry into out of home care, age of children at entry into care and multiple placements is discussed. Workshop participants are invited to offer ideas for how to reduce multiple placements in public child welfare agencies.
Presenter: Dee Wilson, Regional Administrator, Division of Children and Family Services, Tumwater WA
Intended Audience: Policy Makers, managers, practitioners and researchers.
Track: Research

 Presenter Contact Information     Presentation Abstract     Presentation Handouts


Thursday, November 13, 2003

General Session

Welcome: Cynthia Papa-Lentini, Chair of the National Council on Research in Child Welfare

Integrating IT, Research and Performance Measurement: The DEMOS Project This keynote demonstrates and discusses the development of DEMOS, a 3-year project of the Texas Department of Protective and Regulatory Services, the U. of Texas at Arlington and Walter R. McDonald & Associates. DEMOS allows CPS staff, using a Web Browser, to view approximately 6000 clickable charts and graphs concerning outcome performance on the Adoption and Safe Families Act (ASFA) federal indicators. For the past three years, the Texas Department of Protective and Regulatory Services along with the U. of Texas at Arlington and Walter R. McDonald & Associates have developed a data warehouse driven decision support system with accompanying training. The system, called DEMOS, provides researchers, planners, managers, supervisors, and workers with up to date charts on Texas' performance on the federal Child and Family Services Review (CFSR) outcome indicators. DEMOS uses OLAP (OnLine Analytic Processing) technology that allows users to drill down through approximately 6000 charts that display data from statewide to the case level. Users can obtain charts by many agency, worker, and client variables such as gender and age. For example, by clicking the female bar on the gender chart, all charts on the screen refresh showing data for only female clients. This presentation will present DEMOS, highlight OLAP technology, and overview the approach taken. Key components of the approach are that it:
  • Is based in the evidence-based practice model
  • Is tied to a program of staff training on the use of the data
  • Is housed in the quality assurance department
  • Provides continuing support for users
  • Involves the State's data warehouse.
Presenters: Donald Baumann, Program Assessment, Texas Department of Protective and Regulatory Services, Austin, TX; Joan R. Rycraft, Professor, School of Social Work, University of Texas at Arlington, Arlington, TX; Dick Schoech, Dulak Professor, School of Social Work, University of Texas at Arlington, Arlington, TX; and John D. Fluke, Director of Research, Walter R. McDonald & Associates Inc., Aurora, CO
 Presenter Bios

Workshop Session D
10:30 A.M. - 12:00 P.M.

D1 Midwest Evaluation of the Adult Functioning of Former Foster Youth in Three States: Wave 1 Findings
The Midwest Study of Adult Functioning of Former Foster Youth is a collaborative effort of the state public child welfare agencies in Illinois, Iowa and Wisconsin and the Chapin Hall Center for Children at the University of Chicago. The overall purpose of the Midwest Study is to gather information about services provided to selected foster youths served in participating states and the adult self-sufficiency outcomes achieved by the youths. The Midwest Study is essentially a longitudinal panel study that tracks participating foster youth from shortly after their 17th birthdays through their 21st birthdays. It is by far the largest prospective study of this population undertaken to date. This workshop presents preliminary findings from the first wave of the study.
Presenters: Mark Courtney, Director, and Sherri Y. Terao, Research Associate Chapin Hall Center for Children at the University of Chicago, Chicago, IL
Intended Audience: Child welfare professionals, policy makers, caseworkers, direct service providers, and researchers.
Track: Research

 Presenter Contact Information     Presentation Slides

D2 Organizational Excellence: Different Paths, Same Destination
Attendees learn how two Public Sector agencies, San Diego County (CA) and Mid-Cumberland Community Services (TN), took different approaches, one of continuous information feedback and one of a continuous quality improvement program, toward the same goal of creating a cultural of organizational quality.
Moderator: Richard Lutz, Director CWLA National Center for Field Consultation, Watertown, CT.
Presenters: Shirley Crawford, Director of Special Programs and Michael Colangelo, Statistical Manager, Mid-Cumberland Community Services Agency , Nashville, TN, Peter Quigley, Senior Research Manager, Children's Research Center, Madison, WI, and Leesa Solit, Progam Specialist, County of San Diego Children's Services, San Diego, CA
Target Audience: Agency staff with responsible for implementing quality improvement programs and staff interested in the relationship of quality improvement programs and state and federal case practice reviews.
Track: Performance Measurement

 Presenter Contact Information     Presentation Slides     Presentation Handouts

Web link:
 www.mccsa.com

D3 NICWAnet - Empowering Native American Communities through the Internet
Traditionally, it has been difficult for tribal agencies to report child abuse/neglect data and measure Indian Child Welfare Act (ICWA) compliancy due to different barriers. With the World-Wide Web, case management and national data reporting can be more widely available Native American tribes across the United States. This workshop will explore how the National Indian Child Welfare Association (NICWA) is setting up NICWAnet, its "extranet" for tribal agencies, via a TOPS grant to facilitate more accurate and more effective national data reporting.
Presenters: Michael Dashner, Information Technology Coordinator, National Indian Child Welfare Association, Portland, OR and Gia T. Nguyen, Chief Technology Officer, 1CarePlace, Inc., Annandale, VA
Intended Audience: Agency executives
Program Directors, IT Directors, People who are considering case management and Internet solutions
Track: Information Technology


D4 Public/Private Partnership Tools and Evaluation Methods
This workshop is a review of the mechanics for building successful public/private collaborations. Facilitators discuss and share tools to assess organization readiness and processes to determine goals and objectives. Other topics covered are evaluation methods and performance reporting.
Presenters: Gloria King, Executive Director and Sylvia Mays, Associate Director, Black Adoption Placement and Research Center, Oakland, CA
Intended Audience: The workshop is geared for administrators and direct service staff from both public and private agencies.
Track: Systems Integration

 Presenter Contact Information     Presentation Abstract     Presentation Slides

Web links:
 www.sfchild.org
 www.baprc.org


D5 The Art of Managing Change: Effective Information Management Principles for Meeting Programmatic and Regulatory Challenges in the New Behavioral Healthcare Landscape
This workshop provides illumination of ten guiding principles for managing changing information needs. Examples ranging from HIPAA compliance measures to organizational expansion will be provided to explain these principles. Participants will be encouraged to share their own challenges and will receive assistance in applying these principles to develop relevant solutions.
Presenters: Andrew Yu, Assistant Director of Clinical Services and Sarah Hurley, Manager, Department of Research and Outcome Evaluation, Youth Villages, Memphis, TN
Intended Audience: This workshop was developed to address leadership and information management staff charged with construction and maintenance of enterprise-level data infrastructure, but will also be of assistance to participants who are interested in learning about information system design in general.
Track: Information Technology

 Presenter Contact Information     Presenter Bios     Presentation Abstract

D6 The 3-5-7 Model: Best Practice in Preparing Children for Permanency
This workshop discusses the findings of the implementation of a new curriculum for preparing children for permanency through reunification, kinship care, foster to adopt, adoption and custodianship. In 2002, Pennsylvania established a Benchmark process setting standards for best practice, in working with out-of-home children, by public and private child welfare agencies. A curriculum was adopted, the 3-5-7 Model, and is currently being "field tested" for results.
Presenter: Darla Henry, Best Practice Specialist, Family Design Resources, Inc, Harrisburg, PA
Intended Audience: Workshop is intended for administrators, researchers and social workers engaged in the work of working with children in placement and preparing them for permanency.
Track: Performance Measurement

 Presenter Contact Information

D7 The Factors Involved in Reentry into Foster Care
This workshop focuses on what we know about factors that contribute to foster care reentry. It is a presentation of research findings from a study of foster children who recidivated in Illinois. Case characteristics of a sample of foster children were examined to determine their relationship to successful return home. Results indicate factors involved in successful reunification, services provided to families, and how to best assist families in the critical months before and after reunification.
Presenter: Gail Tittle, Research Specialist, Children and Family Research Center, Urbana, IL
Intended Audience: Researchers, child welfare practitioners
Track: Research

 Presenter Contact Information     Presentation Slides

D8 Developing Effective Human Capital and SACWIS Systems
This panel highlights the results of two GAO studies on staffing and data challenges facing child welfare agencies. Learn about the impact of the workforce crisis, the challenges of developing and maintaining effective child welfare information systems, and the promising practices several agencies have implemented to better manage their services.
Presenters: Diana Pietrowiak, Assistant Director, Joy Gambino and Sara Schibanoff, Policy Analysts, United States General Accounting Office, Washington DC
Intended Audience: The presentation will be of interest to managers and caseworkers, but the target audience is child welfare directors, information managers, trainers, and human resources staff.
Track: Performance Measurement

 Presenter Contact Information

Web links:
 http://www.gao.gov

Child Welfare: HHS Could Play a Greater Role in Helping Child Welfare Agencies Recruit and Retain Staff, GAO-03-357, March 31, 2003
For highlights:
  http://www.gao.gov/highlights/d03357high.pdf
For full report:
  http://www.gao.gov/new.items/d03357.pdf

Child Welfare: Most States Are Developing Statewide Information Systems, but the Reliability of Child Welfare Data Could Be Improved, GAO-03-809, July 31, 2003
For highlights:
  http://www.gao.gov/highlights/d03809high.pdf
For full report:
 www.gao.gov/cgi-bin/getrpt?GAO-03-809

Foster Care: States Focusing on Finding Permanent Homes for Children, but Long-Standing Barriers Remain, GAO-03-626T, April 8, 2003
For abstract:
 http://www.gao.gov/docdblite/summary.php?recflag=&accno=A06602&rptno=GAO-03-626T
For full testimony:
  http://www.gao.gov/new.items/d03626t.pdf

Workshop Session E
1:30 P.M. - 3:00 P.M.

E1 Targeted Team Training for Achieving Outcomes
This workshop presents the implementation and evaluation of two section 426 Child Welfare Training grants funded by the Children's Bureau in October 2000. The workshop will convey the significance of ASFA as a supervisory and management tool for system reform. Predictors of training transfer were learning readiness, organizational support, and acquisition of knowledge.
Presenters: Anita Barbee, Associate Research Professor, University of Louisville Kent School of Social Work, Louisville, KY, Susan Kanak, Project Director, Muskie School of Public Service, University of Southern Maine, Portland, Maine, Vivian Hurt, Training Specialist, and Denis Hommrich, Program Specialist, Kentucky Cabinet for Families and Children, Frankfort, KY
Intended Audience: The workshop should be of interest to child welfare practitioners and researchers who would like to understand (1) the skills identified by child welfare agencies and court improvement projects critical to implementing the requirements of ASFA and the CFSRs; (2) how these curricula can be used by other child welfare agencies to help achieve outcomes, and (3) how these curricula can be integrated with higher education.
Track: Performance Measurement

This workshop continued in Session C1.

E2 Measuring Workload in Child Protection Services: The Development of a Workload Measurement Tool
The need for a standardized tool to measure workload is critical in assisting child protection agencies manage workload. The Ontario Association of Children's Aid Societies has developed a tool to assess workload demand for child welfare workers and administrators. This workshop provides an understanding of the tool, the process related to its development and the benefit accrued to agencies who can more effectively determine their staffing needs and advocate for these resources from funders.
Presenter: Howard Hurwitz, Project Manager, Ontario Association of Children's Aid Societies, Toronto, Ontario, Canada
Intended Audience: Social work administrators, supervisors and front line workers.
Track: Research

 Presenter Contact Information     Presenter Bios     Presentation Abstract     Presentation Slides

E3 Using an Internet Web Site to Expand Child Welfare Resources for Staff and Clients: Description and Assessment of a Web Portal
A social services department established a web portal and provided resources to enable public and private family agencies to publish their own pages on the Internet. The web portal is described, features available for staff and families are illustrated, and variance in agency use of features is discussed.
Presenter: Paul Freddolino, Professor, School of Social Work, Michigan State University, East Lansing, MI
Intended Audience: This workshop will be useful for front-line staff, professionals, and Information Technology managers looking for innovative ways to use the Internet as a creative tool in enhancing resources for staff, families, and other constituencies. No computer skills are required for participation.
Track: Information Technology


E4 Engaging the Often "Silent Majority "- Youth and Private Sector -in Seamless and Measurable Delivery of Youth Services.
This interactive and panel workshop will discuss techniques to meaningfully engage youth, private sector employers, educational institutions, CBO's, and government in a seamless, measurable delivery of youth services. The presentation will demonstrate how all partners report data via the internet to comply with comprehensive outcome measures required by the Department of Labor for Workforce Investment Act and Youth Opportunities funding.
Presenters: Maureen Andrew, Community Relations Specialist, Casey Family Programs, Elaine Babcock, Human Resources Analyst, Southwest Gas Corporation, Arnold Palacios, Director, Pima County Youth Service, Derek Dunlap and Jose Soto, Youth Interns, Youth Council Members, Pima County Community Services, Tucson, AZ
Intended Audience: This workshop would be appropriate to a wide spectrum of participants - from youth and front line staff to program administrators and Board members.
Track: Systems Integration


E5 A Practical Approach to Performance Measurement and Quality Improvement
The development of common performance measures to allow comparisons across systems and for quality improvement is a major challenge. The approach being developed by a major national collaborative effort is presented. How to bridge the gap between science and real world requirements is discussed. Participation is encouraged following presentation.
Presenters: Astrid Beigel, District Chief, Los Angeles County, Dept. of Mental Health, Los Angeles, CA, Ann Doucette, Sr. Research Associate, Vanderbilt University, Nashville, TN, and Doreen A. Cavanaugh, Sr. Research Associate, Institute for Health Care Research and Policy, Georgetown University, Providence, RI
Intended Audience: This workshop can be useful to a broad audience in the public and private sectors ranging from those in behavioral health who are responsible for designing and conducting outcome/performance measurement programs, managers, policy makers, providers and family members. It will also have application to those from agencies and organizations in other areas related to child welfare in both developing systems and using the information. The workshop is intended for those who have some experience in any of the above areas.
Track: Research

 Presenter Contact Information     Presentation Abstract     Presentation Slides

E6 Network Integration with New York State OCFS
This workshop outlines the history, process, benefits and results of New York State Voluntary Agencies that have connected their internal agency networks to State SACWIS systems. States can save considerable money on dedicated leased line that becomes unnecessary following network integration.
Presenters: David Wallach, Director, IT, Abbott House, Irvington, NY and Stephen J Anderson, Network Integration Consultant, Glenville, NY Intended Audience: Administrators, Information Technology Professionals and Policy Planners Track: Systems Integration
 Presenter Contact Information     Presenter Bio     Presentation Abstract     Presentation Slides 1     Presentation Slides 2

E7 Managed Care in Michigan's Child Welfare System: Examining the Effects on Service Delivery and Child Outcomes
This workshop examines the impacts of Michigan Family Independence Agency 's performance-based, managed care approach in its contracting for foster care with nonprofit agencies, and examines its effects on organizational functioning, service delivery, and child outcomes. Policy, service delivery, and practice implications drawn from the data are presented.
Presenters: William Meezan, Marion Elizabeth Blue Professor of Children and Families, and Bowen McBeath, Doctoral Research Associate University of Michigan School of Social Work, Ann Arbor, MI
Intended Audience: Agency administrators and supervisors; policy makers and advocates
Track: Research

 Presenter Contact Information     Presentation Slides     Presentation Full Text

Web links:
Meezan, W. & McBeath, B. (2003). Moving Toward Managed Care in Child Welfare: First Results from the Evaluation of the Wayne County Foster Care Pilot Initiative. Ann Arbor: University of Michigan School of Social Work.
  http://www.gvsu.edu/philanthropy/managedcare.doc
  http://gpy.ssw.umich.edu/projects/foster/Moving_to_Managed_Care_in_Child_Welfare.pdf

Meezan, W. & McBeath, B. (2003). Moving Toward Managed Care in Child Welfare: A Process Evaluation of the Wayne County Pilot Initiative. Final Report Submitted to The Aspen Institute.
  http://gpy.ssw.umich.edu/projects/foster/Wayne County -20Feb 2003.pdf

Dissemination Conference funded by the Office of the Vice Provost for Research, University of Michigan. "Wayne County Foster Care Pilot Initiative: First Research Results." University of Michigan, School of Social Work, October 2003.
 http://gpy.ssw.umich.edu/projects/foster/firstConference.htm

Workshop Session F
3:30 P.M. - 5:00 P.M.

F1 Targeted Team Training for Achieving Outcomes
This workshop began as Session E1.

F2 The National Data Analysis System: Digging for Data
This workshop provides an interactive demonstration of NDAS and how it is used to find data for child welfare research and analysis. The retrieval and download data to MS Excel is featured (highlighting AFCARS and NCANDS Data), new topics, data and sources and the graphing and chart-making functions
Presenters: Carrie Friedman, Director, and Sophia Smalls, Program Assistant, NDAS, CWLA, Washington, DC 20001
Intended Audience: Researchers, policymakers
Track: Research

 
Presenter Contact Information     Presentation Slides

F3 Management Information Systems for Strategic Advantage
Outline and discussion of the fundementals of an MIS in developing and using information to improve efficiencies that builds on business processes within an organization. The object is to provide systems that facilitate the organizations activities and goals without intruding on the services delivered.
Presenters: William Bradley Goodenough, Chief Information Officer, Randy Thomas, Consultant, and Jim Berry, Software Developer, Ed Necco & Associates, South Point, OH
Intended Audience: Business decision makers,executives and managers.
Track: Information Technology


F4 Why Has Technology Failed To Produce A Holistic Integration Of Social Services
This presentation demonstrates what can be achieved utilizing progressive technology to structure and coordinate the social service delivery system through integrated electronic communication and data sharing. However such a goal among diverse, and even categorical social service entities, has not been fully achieved. The presentation also identifies under three major categories the 15 obstacles that need to be resolved to achieve true service integration.
Presenter: William Kowalski, President, WGK Consulting, Clinton, NJ
Intended Audience: Program administrators, IT managers,researchers and frontline workers.Anyone interested in a holistic approach to service delivery utilizing technology and/or comprehensive data sharing.
Track: Systems Integration


F5 Incorporating Outcomes from the Child and Family Service Reviews into Practice
Incorporating outcomes from the Child and Family Service Reviews into practice has become an integral part of child welfare management. This interactive training provides participants with training techniques, practice tools, and performance data that that can be used by administrators and field staff to effectively manage outcome achievement.
Presenters: Melinda Lis, Research Specialist, Dennette Derezotes, Assistant Director, and Yolanda Green, Director of the Foster Care Utilization Review Program, Children and Family Research Center, Chicago, IL
Intended Audience: child welfare administrators, supervisors, and quality assurance staff.
Track: Performance Measurement

 Presenter Contact Information

Additional Materials:
 Caseload Service Plan
 Casework Process Questions: Intact/Reunified Families
 Casework Process Questions: Placement Cases
 Interrelationship between CFSR Outcomes, COA Standards, and Best Practice
 Placement History (Stability) Tool

Web links:
For a complete list of links and descriptions -  Outcome Information Websites

F6 Evaluation of the Privatization of Child Welfare in Florida: The Community-Based Care Initiative
This presentation explores the persistent administrative and systems issues in creating a Community-Based Care system. Findings regarding programmatic outcomes pertaining to child safety and permanency are reviewed as well as a comparison of expenditure data. Lessons learned in implementing major service system change are also be shared.
Presenters: Amy Vargo, Faculty Member, Robert I. Paulson, Neil Jordan, Mary Ann Kershaw, and Lana Yampolskaya, and Mary Armstrong, Director of the Division of State and Local Support,Florida Mental Health Institute, Tampa, FL
Intended Audience: Researchers, child advocates, and practitioners who work primarily with child welfare issues interested in learning about new models of systems of care and privatization efforts.
Track: Research

 Presenter Contact Information     Presentation Abstract     Presentation Full Text

Web link:
 http://www5.myflorida.com/cf_web/myflorida2/healthhuman/publications/pubs.html#cbc

F7 An Interactive Web-based Data Collection Instrument for Determining Child Protective Investigative Services Workload Standards
This workshop presents an Internet-based measurement tool (and training materials) developed for the State of Florida for the purpose of collecting and analyzing detailed information about the duration and variety of Child Protective Investigators' work activities and factors that may impact upon variations in time spent fulfilling service tasks and responsibilities.
Presenters: Robin Perry, Assistant Professor, Justin Graham and Patricia Babcock, Research Associates and Kingsley Kerce, Associate in Online Learning, Office for Distributed and Distance Learning Florida State University School of Social Work
Intended Audience: Child Welfare Administrators and Supervisors., Human Resource Staff, Child Welfare Policy Staff.
Track: Performance Measurement


F8 Assessing the Adequacy of the Foster Placement: A Multidimensional and Multi-Reporter Approach
This presentation explores the development and properties of a multidimensional and multireporter assessment system for ensuring the safety and stability of foster placements. The system uses child, foster parent and support system variables for predicting potential problems.
Presenters: Mark Ragg, Professor and Peggy Wiencek, Research Manager, Eastern Michigan University, Ypsilanti MI and Bruce Warren, Consultant, PDR Consulting, Ann Arbor, MI
Intended Audience: This presentation is designed for supervisors, managers, advocates and evaluators. While there is some potential application for front-line practitioners, the primary utility is for lerger system analysis.
Track: Performance Measurement



Friday, November 14, 2003

Workshop Session G
8:30 A.M. - 10:00 A.M.

G1 Measuring and Monitoring Fidelity
Agencies with experience in measuring outcomes are now looking for methods to measure program or treatment fidelity. Many federal and foundation grant evaluation plans require measurement and evidence of fidelity. This interactive hands-on workshop provides participants with a review of methods for measuring and monitoring fidelity. Agency-based examples are presented.
Presenter: Sue Ann Savas, Evaluation Consultant and Adjunct Lecturer, Savas Consulting and University of Michigan School of Social Work, Ann Arbor, MI
Intended Audience: Agency-based evaluators, agency directors, clinical supervisors
Track: Performance Measurement


G2 Reality Programming: Information Systems for Child Welfare Workers
This presentation offers lessons learned in developing a multi-site information system for a major child abuse prevention program in NYS. The focus is on providing useful advice about designing and maintaining an information system that provides timely and useful data for program monitoring and outcome evaluation.
Presenters: Rose Greene, Senior Researcher, John C. Heck, Project Staff Associate and Jeff Luks, Research Support Specialist Center for Human Services Research, Albany, NY
Intended Audience: Child welfare professionals, researchers, and others interested in developing a human service information system
Track: Information Technology


G3 Seeing the Forest AND the Trees: Comprehensive Family Services and Customer Satisfaction Outcomes
This workshop reports the findings of a research study implemented by the Kentucky Cabinet for Families and Children. The presence of Comprehensive Family Services (CFS), a holistic approach to working with families, was used as the independent variable while client satisfaction was the dependent variable. Results showed that clients, foster parents, and community partners showed a higher level of satisfaction with CFS.
Presenters: Blake Jones, Program Coordinator, Kentucky's Citizens Review Panels, University of Kentucky Training Resource Center, Lexington, Kentucky, Ruth Huebner, Child Welfare Researcher, and Jeanette (Sissy) Cawood, Director, Division of Service Regions, Dept. for Community Based Services, Kentucky Cabinet for Families and Children, Frankfurt, KY
Intended Audience: Child welfare administrators and practitioners, though anyone who is interested in a strengths-based, partnership approach to family intervention will benefit.
Track: Research

 Presenter Contact Information     Presenter Bios     Presentation Abstract     Presentation Slides

Additional Material:
 Selected References

G5 Evaluating the Effectiveness of the Dependency Court Intervention Program for Family Violence
DCIPFV is a national demonstration project that identifies domestic violence in child protection proceeding and offers advocacy services for those in need. The presentation describes the development and implementation of a data collections system that provides formative feedback and measures the effectiveness of this unique program.
Presenters: Candice Maze, Director, and Stefanie Klein, Program Evaluator, Florida International University, Dependency Court Intervention Program for Family Violence, Miami, FL 33142 and Intended Audience: Child Welfare System Professionals & Administrators
Track: Performance Measurement

 Presenter Contact Information     Presentation Slides

Web link:
 www.miamidcip.org

G6 Performance Improvement Plan = Best Practice?
Performance Improvement Plans and Best Practice Standards can be a marriage made in heaven, if both the PIP and Standards are dealt with simultaneously. If treated as two distinct entities, the PIP and Standards can create conflict and interfere with providing the best child welfare services available. This presentation explores the history and methods to meld PIP and standards into a unified road map for child welfare service success.
Presenters: January Scott, President and CEO and Murlene K. Priest, Vice-President, Research and Strategic Development, Kansas Innovations Inc, Topeka, KS
Intended Audience: The workshop is intended for agency staff responsible for Best Practice and PIP development, as well as those interested in gaining more knowledge about PIP and Best Practice.
Track: Performance Measurement


G7 Outcomes Evaluation in Services for Children and Families: A Model Project
A committee of volunteers from various agencies developed the IARCCA Outcomes Project, currently used by social service agencies in Indiana for children and families served. This presentation informs attendees of the process to develop the overall Project, how information is used, and goals for the Project's future.
Presenters: Steven M. Koch, Interdisciplinary Training Director, Riley Child Development Center, and Monique Busch, Outcome Project Coordinator, IARCCA, Indianapolis, IN
Intended Audience: This presentation is designed for those interested in collecting and using data to improve services for children and families. This may include outcome / research coordinators, program evaluators, quality assurance staff, individual agency administrators and staff, state agencies, etc.
Track: Research

 Presenter Contact Information     Presentation Slides

Closing Brunch

Database Systems of Care and Evidence Based Practice: Where Are We and Where Do We Need To Be? This closing presentation describes the concepts of database systems of care and evidence based practices. These are two of the main approaches being used to improve services. The presentation reviews the present status of these and explores ways in which they can be linked to improve outcomes for children and families. Presenter: Robert Friedman, Professor and Chair, Department of Child and Family Studies, Louis de la Parte Florida Mental Health Institute, University of South Florida, Tampa, FL
 Presenter Bio


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